Reviews For Sport Clips Haircuts of Derby Marketplace

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5 rating

I owe Derby Sports Clips an apology. After my review of 4-09-2022 in which I promised never to return, I did. And I am glad I did. As soon as I entered the store, one of the stylists greeted me, and asked if I got the app to work. When I told her I tried, she said "don't worry about it, I've got you checked in". One of my favorite stylists acknowledged me and had me in the chair within 20 minutes. She explained there was a family emergency that left the remaining staff short handed. She further explained that the term "bypass" meant at the store and that they were eager to make things right. Once it was explained to me, I understood. I did suggest that a brief explanation (no personal information necessary) would have gone a long way. I also received a response from, store owner, Monique Haynes-Robertson offering to make things right. Rest assured, your staff did that this afternoon. I am so sorry for the staff member who lost a loved one. May she find peace. I am sorry for my knee jerk reaction to my perception of what was happening. I am grateful for second chances. Thank you for showing more class that was necessary. I will definitely be back!

5 rating

Lexi is always very attentive on how to cut my hair and provides great recommendations too. She makes you feel very comfortable with nice conversation. Great cut and MVP! Always feel terrific when I leave. Hands down my favorite stylist!

5 rating

This is the 1st time I brought My son here for a haircut it was excellent ! It was very clean, excellent customer service, excellent haircut I would recommend to anyone. It was a very good overall experience. His stylist was wonderful she listened was careful to make sure she cut his hair exactly the way he wanted

Rated 4.4 out of 5.0 based on 16 Client reviews

5
Michael S. | April 10, 2022 Service

"I owe Derby Sports Clips an apology. After my review of 4-09-2022 in which I promised never to retur"

5
Rich M. | March 9, 2020 Stylist

"Lexi is always very attentive on how to cut my hair and provides great recommendations too. She make"

5
Kelli H. | September 13, 2019 Overall Experience

"This is the 1st time I brought My son here for a haircut it was excellent ! It was very clean, exc"

5
Josh R. | September 3, 2019 Overall Experience

"I have been a local client for 10 years at this Derby location. Payton, Katie, Bree and Lexi all are"

1
Tyler A. | January 24, 2019 Overall Experience

"Checked in online at 6:43pm..Showed a 25 minute wait time..Suggested arrival time 7:08 pm. Got a qu"

5
Jeese M. | August 5, 2018 Haircut

"Lexi and Liz! Hands down best EVER! "

5
kimberly l. | February 20, 2018 Haircut

"If you want a pristine haircut go see Liz!!"

5
BRENDAN M. | January 18, 2018 Stylist

"Gone to Hannah a few times does a fantastic job professional, super nice and my haircut always looks"

5
Danny C. | January 16, 2018 Stylist

"I was referred to Hannah V and she did an awesome job. Not only was she attentive and professional b"

5
Marcus R. | November 15, 2017 Haircut

"Loved everything about Sport Clips. Great haircut, attention to detail, and so friendly! The MVP was"